Your Account  |  Shopping Cart       


 
General questions  |  Specific questions about: Complete Characters  |  Complete Soldiers


General Questions


Q: Are there any shipping and handling costs?

A: No, we do not charge any shipping or handling costs.

Q: How long are the delivery times?

A: If you choose to receive the data by download, then you will get the download link within 48 hours after we receive your order. If you want to have the dataset on DVDs, you should receive the letter about 4-6 workdays after placing your order, if you are located in Europe. If your office is outside of Europe, we recommend choosing the download option or contacting us to arrange delivery before ordering.

Q: What can I use the 3d models and animations for?

A: That depends on the license model you choose with the purchase. We have four different licenses that allow the usage for different purposes. Please check the Licensing Info for information about that topic.

Q: Are the characters also available for licensing as smaller and cheaper packages?

A: Sorry, we do not offer single characters or smaller collections of characters than the ones you can see on this website.

Q: Do you also create custom graphics?

A: Yes, we do - our company website www.rocketbox.de shows some samples from projects we have worked on in the past
(mainly projects for the computer games industry).

Specific questions about Complete Characters


Q: Is it also possible to use the Complete Characters meshes in a 3D software package different from 3ds Max or Maya?

A: The meshes have also been exported to *.obj and *.3ds file formats from 3ds Max. But full functionality of the *.obj and *.3ds files is not included in these files - especially bone skeletons, skinning and animations will not work after the import in a different software than 3ds Max or Maya.

Q: Is it possible to swap parts of the textures between the different characters?

A: Yes. All characters have a very similar UV mapping, allowing to swap clothes partly between characters to a certain extent (limited to the possibilities that are given by the different meshes of course).

Q: Is it possible to scale the character meshes in 3ds Max without having to re-skin them?

Yes it is. You would have to perform the following steps in 3ds Max.
  1. select the characters mesh
  2. turn off the checkbox "always deform" in the skin-modifier
  3. rescale the character
  4. select one of the characters bones
  5. change into figure mode
  6. change the height of the bone skeleton in the same ratio with that you have scaled the characters mesh earlier
  7. turn off figure mode
  8. turn on "always deform" again
For a more detailed instruction with screenshots from the 3ds Max interface please click the thumbnail below:



Q: Do the characters all use the same bone skeleton?

A: Yes, they do use the same bone skeleton within the bounds of possibility. That means: All male characters have exactly the same bone skeleton. And all female characters have the same bone skeleton (with a slight modification for high heels). Also a couple of child and granny type characters have their own special bone skeleton of course. Please see the pictures on the thumbnails below for better understanding:

 

Specific questions about Complete Soldiers


Q: Is it possible to swap parts of the textures between the different soldiers?

A: Yes. All characters have a very similar UV mapping, allowing to swap clothes partly between characters to a certain extent (limited to the possibilities that are given by the different meshes of course).

Q: Is it possible to scale the soldier meshes in 3ds Max without having to re-skin them?

A: Yes it is. Instructions for the method to use can be found in the “Complete Characters” section of this FAQ.

Q: Do the soldiers all use the same bone skeleton?

A: Yes, all 50 soldiers that belong to one level of detail (low, medium or high) have the same proportions and bone skeleton. So there is one bone skeleton for all low poly soldiers, one bone skeleton for all medium poly soldiers and one for the high poly soldiers (the differences between the three are the number of finger bones and the number of spine bones)



copyright 2005-2006 - Rocketbox Studios GmbH - all rights reserved | imprint